Teams | Collaboration | Customer Service | Project Management

Hello, world! I’m Matt Graber. I just finished my undergrad at the University of Maryland. I started my game development career back in freshman year in the UMD AR club. I used to teach other students how to create augmented and virtual reality experiences with Unity, a cross-platform game engine. I also enjoy informal game jams and larger projects in Unity with fellow developer friends. Recently, I won the sponsored prize at the Bitcamp hackathon for building Package Person

The Covid 19 pandemic has encouraged a work-from-home culture for most employees. But this can continue in the post-covid world too. Some companies may adopt a better work system called flexible work, letting employees choose their work timings and location. Workplaces that accommodate this system are the offices of the future . These offices combine the best qualities of traditional offices and remote work, like easier interaction and flexibility.

Companies across the world are thinking about reopening their office doors and welcoming their employees back when it’s safe. Too many, though, are adopting a “wait and see” strategy—that is, they’re planning to unlock their doors and wait to see which—and how many—employees show up. Companies that adopt this approach are setting themselves up for irreparable damage.

As a company grows, its ever-expanding sales team needs a capable CRM system to keep track of prospects and customers. Sales management software is used by many salespeople to organize their contacts, manage their pipeline, and streamline workflows and organizational processes for maximum efficiency—allowing small businesses to get bigger. Before settling on one CRM platform, it’s important to carefully consider your criteria and weigh the pros and cons of the most popular options.

“The customer is always right.” If you’ve ever worked a day in the service industry, you’ve seen this slogan plastered on a break room wall. The idea was coined by a turn-of-the-century retailer, and it’s so common that many businesses make it a mandate for their customer service teams. But, like any principle, “the customer is always right” shouldn’t be taken literally.